Shipping policy

Shipping Policy 

Tri Crow Coffee 

Tri Crow Coffee is a small-batch coffee roaster, and every order is prepared with care. This page outlines our shipping timelines, methods, and what to expect when your order is on its way. 

Processing Time 

  • Orders are typically processed within 1–3 business days. 

  • Because we are a small-batch operation, processing times may be slightly longer during periods of high order volume. 

  • If a significant delay is expected, we will notify you by email. 

  • Business days are Monday through Friday, excluding holidays. 

Shipping Timeframes 

  • Estimated delivery is 1–5 business days from the date of shipment, regardless of the shipping method selected. 

  • These are estimates and not guaranteed delivery dates. 

  • Actual delivery times depend on the carrier and destination. 

Shipping Rates 

Shipping rates are calculated at checkout based on order weight and destination. Any applicable free shipping promotions will be reflected automatically at checkout. 

Order Tracking 

Once your order ships, a confirmation email with tracking information will be sent to the email address you provided at checkout. You can use the tracking number to monitor your shipment's progress through the carrier's website. 

Shipping Delays 

As a small-batch roaster, we may occasionally experience delays during periods of high demand. We work to fulfill every order as quickly as possible, and we will notify you if your order is affected by a delay. 

Tri Crow Coffee is not responsible for delays caused by shipping carriers, weather events, or other circumstances outside our control. 

Shipping Destinations 

Tri Crow Coffee currently ships within the United States. International shipping is not available at this time. 

 

Interested in international shipping? Reach out — we'd love to hear from you. 

 

Damaged or Lost Shipments 

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. 

For details on how damaged or incorrect orders are handled, please refer to our Refund & Return Policy. 

Contact Us 

Have a question about shipping? We're happy to help. 

Email: support@tricrowcoffee.comÂ